Medical Repair Services

 

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VIVID IMAGING

Field Service

  • 24/7 Technical Support
  • 24 hour Onsite Response Guarantee for most markets
  • Onsite Preventive & Corrective Maintenance
  • Product Installation, de-installation and relocation
  • End User Training

Depot Service

  • R&F Lab
  • Medical Device Repair Lab
  • Engineering
  • Design Drafting
  • Rapid Prototyping

Technical Support Center (AS)

Providing seamless interface of your organization, our dispatch center is fully integrated with VIVID IMAGING Authorized Service division.
When deployed, service request calls are received, processed, and dispatched. All request are fully documented using VIVID IMAGING’s
web based CMMS for work order tracking, providing manufactures a complete maintenance picture.   Most importantly, your clients are
interfacing with directly VIVID IMAGING’s highly trained technical staff; thus, ensuring prompt and competent technical support.

service


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